Meeting/Event Information

The Hidden Responsibility: Leading Beyond Performance

 

September 21, 2026
10:00 AM CDT - 6:00 PM CDT
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TopGolf Rogers
3919 S. JB Hunt Drive
Rogers, AR 72758
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Supervisors Conference 2026

The Hidden Responsibility: Leading Beyond Performance

Being a supervisor isn't just about meeting deadlines, managing schedules, or coaching performance.

Sometimes it's noticing when something doesn't seem right.

It's navigating difficult conversations. Responding when an employee is struggling. Building trust while maintaining accountability. Recognizing the moments when how you respond really matters.

Whether you're a new supervisor or an experienced leader, the challenges facing front-line leaders have never been more complex.

Join SHRM NWA/NOARK for a conference created specifically for supervisors, managers, team leads, and anyone responsible for leading people. Through practical strategies, real-world examples, and experienced speakers, we'll explore the leadership skills that often matter most—but receive the least amount of training.

You'll leave with practical tools you can use immediately and a fresh perspective on the impact leaders have every single day.

Lunch will be provided for all attendees.

To close out the day, join us from 4:00–6:00 PM for complimentary gameplay, appetizers, and drinks—a relaxed opportunity to connect, unwind, and continue conversations with fellow supervisors.

Table rates are available. Please contact us for details.


Tentative Schedule:

10am to 12pm - Speaker Sessions

12pm to 1pm - Lunch and Fireside chat with all speakers

1pm to 4pm - Speaker Sessions (break included)

4pm to 6pm - Networking and Gameplay


Speaker Session Descriptions

A Note for Attendees: Sessions may include real-life stories and candid conversations involving workplace violence, domestic abuse, and other sensitive experiences. We want attendees to be aware of these topics in advance and encourage everyone to engage at their own comfort level.

Mental Health and Violence - Navigating Stressors, warning signs, and de-escalation

Speaker: Tim Keck

Does it seem that the world has lost its collective mind? Well, that doesn't mean you have to lose yours—or get hurt trying to pretend nothing is going to happen.

Supervisors are often among the first to notice when something changes. An employee who is struggling. Behavior that suddenly seems out of character. Increasing anger, isolation, distress, or instability. But what are you actually seeing? A mental health concern? A difficult moment? A developing crisis? A potential safety risk?

Drawing on decades of experience in law enforcement, threat assessment, mental health systems, and violence prevention, Tim Keck will help supervisors better understand the behaviors in front of them—without jumping to conclusions or ignoring something that matters.

You'll learn how mental health and human behavior can intersect with workplace safety, how to recognize signs that someone may be struggling or escalating, what may warrant greater concern, and practical steps supervisors can take to respond appropriately and reduce the risk of violence.

Because keeping people safe isn't about assuming the worst about someone who's struggling. It's about recognizing when something has changed, understanding what deserves your attention, and knowing what to do next.

When Home Follows Them to Work: A Supervisor’s Role in Domestic Abuse

Speaker: Mollie Campbell

Domestic abuse doesn't stay at home. It follows victims into the workplace, showing up as unexplained absences, anxious phone calls, a change in performance, or a partner who shows up unannounced. As a supervisor or manager, you're often the person closest to these changes, sometimes noticing them before anyone else does, including HR.

This session introduces the foundations of The Alliance's Safe Place Workplace Program and focuses on the role supervisors and managers play within it. Presenter Mollie Campbell, drawing on 30+ years of HR experience and personal insight as a survivor, will walk attendees through what domestic abuse looks like, how it shows up at work, and what to do (and not do) when you suspect a colleague or direct report may be experiencing it.

Attendees will leave with practical language for starting a private, compassionate conversation, a clear understanding of where their responsibility ends and HR's begins, and the confidence to connect an employee to the right resources without overstepping or making things worse.

TRUST ME. I'm Trying!

Speaker: Sheila Moss

Trust is easy to talk about when everything is going well. It gets a little more complicated when people are stressed, relationships are strained, intentions are misunderstood, or someone simply isn't behaving like
themselves. 

In this engaging and candid closing session, behavioral strategist Sheila Moss explores what happens at the crossroads of trust, stress, and human behavior. We'll look at how our greatest strengths can become someone else's greatest stress, why good intentions don't always create good outcomes, and how quickly we can begin writing stories about one another when trust starts to fracture.

And then there's the person in the mirror. How do we make good decisions when we're uncertain? How do we trust our own judgment without assuming we're always right? And when trust - in ourselves, another person, or the workplace - has been damaged, what does it actually take to rebuild it?

With humor, real-world application, and a little uncomfortable self-recognition, we'll move beyond asking people to "just trust us"; and explore how everyday behavior creates the evidence that makes trust - and commitment - possible.

Fireside Lunch Chat

Join our three speakers for a candid, conversational discussion that brings the day’s themes together. Over lunch, we’ll move beyond the presentations and explore the real-world moments where mental health, safety, domestic abuse, trust, and leadership can overlap—and where the answers aren’t always simple.

This facilitated conversation will give our speakers an opportunity to share perspectives from their different areas of expertise, reflect on the challenges supervisors face when navigating difficult situations, and explore what thoughtful leadership can look like when there isn’t an obvious playbook.

Expect an honest, practical conversation about people, judgment, responsibility, and what it means to lead well when things get complicated.


Speaker Bios

Tim Keck

Tim D. Keck is an award-winning author, a top-rated speaker and a court-certified expert in Threat Management.

Formerly, Tim was a career police officer and SWAT leader who rose through the ranks to Chief of Police. He testified before a Congressional committee, provided VIP protection to celebrities, and spearheaded a multi-national undercover investigation.

Tim has been quoted in publications from Newsweek to The New York Times, made several appearances on national television, and spoken at the Harvard Faculty Club.

In his previous career, Chief Keck’s work was recognized by several federal agencies including the Drug Enforcement Agency, the Department of Homeland Security, and the Department of Justice.

Tim has assisted organizations across the nation such as PepsiCo, Patagonia, Kimberly-Clark, Unilever, Walmart Stores, Tyson Foods, Marriott, Arvest Bank Group, J.B. Hunt, OppenheimerFund, Total Oil and many more.

Mollie Campbell

Mollie is the Founder and CEO of the Employers Against Domestic Abuse Alliance (The Alliance), a national nonprofit organization dedicated to equipping workplaces with the tools to recognize, respond to, and support employees affected by domestic abuse. With more than 30 years of experience as a human resources professional, Mollie brings a powerful dual perspective to this work: that of a seasoned HR leader and that of a survivor of domestic abuse. Having sat on both sides of the desk, Mollie understands firsthand the barriers survivors face in the workplace, as well as the practical, policy-level changes employers can make to become safer, more supportive environments. Mollie's mission is to bridge the gap between corporate HR practices and domestic violence advocacy, helping organizations move from awareness to action.

Shelia Moss, SPHR, SHRM-SCP

Sheila's journey began with her passion for human resources and organizational dynamics. Her commitment to excellence quickly established her as a trusted authority in the field.

She travels across the nation each year, delivering presentations and training programs. Her expertise transcends sectors, leaving a significant impact on the corporate landscape.  Fostering positive workplace behavior and enhancing organizational culture and effectiveness, she drives transformative change in the workplace.

Since founding her company in 1996, Sheila has achieved multiple accreditations and awards. Her dedication to empowering organizations and individuals has inspired a new generation of leaders to embrace innovation, compassion, and collaboration, shaping the future of workplaces.


 

This program is pending CE.

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Tickets

$159.00 General Admission - Member
$129.00 Earlybird rate before September 10

$159.00 General Admission - NonMember
$129.00 Earlybird rate before September 10